The Ombuds shall practice the International Ombuds Association (“IOA”) Standards of Practice and Code of Ethics*. These tenets require that the Ombuds function independently, be confidential and neutral, and limit the scope of their services to informal means of dispute resolution. The Ombuds shall promote procedural fairness in the principles of independence, confidentiality, neutrality, and informality, as stipulated specifically for OSU's Ombuds in the office charter.


 *IOA Standards of Practice and Code of Ethics