University Ombuds
Sue Theiss


Sue Theiss, MA, is the University Ombuds for Oregon State University, providing conflict management services and education to all members of the university community.  She has served in this role since the office's inception in February 2012.

Before joining OSU, Sue served as a volunteer Ombudsperson at the University of Arizona for eight years while employed as the Department Administrator for Family and Community Medicine.  She co-chaired Arizona’s Ombuds program before becoming the University of Arkansas’ first Ombudsperson, where she served for over nine years.

Sue holds degrees in Business Administration and Communication. She is a professional mediator and a certified administrator for the Conflict Climate Inventory ( Her areas of expertise include interpersonal and small group conflict, workplace bullying, and conflict climate. Sue is a member of the International Ombudsman Association (IOA) and has presented to her IOA colleagues on workplace bullying, conflict climate, and conflict theory and practice.

Associate Ombuds


Breanne Taylor joined the University Ombuds Office in June 2012 and serves as the Associate Ombuds. Breanne holds a BA in Political Science, with a minor in Peace Studies and a master’s in Conflict and Dispute Resolution.

Breanne’s prior experience includes supporting university employees and students through work in Career Services and IT Support. She also provided impartial conflict management as a volunteer Co-Ombudsman for Kidsports. Breanne is a certified administrator of the Conflict Climate Inventory, applying the tool to diagnose workplace conflict at a systems level. Breanne works with groups to help them manage change and establish a healthy work culture. She has developed expertise in working with individuals who have experienced trauma. Her trauma-informed approach considers the unique factors a visitor may be managing in addition to the stated conflict.

Breanne is a member of the International Ombudsman Association and is actively involved with the California Caucus of College and University Ombuds (CCCUO). She has served on the Board of Directors since 2017 and has been a volunteer on the CCCUO Planning and Technology committees since 2013.

Faculty Ombuds


Robynn M. Pease, Ph.D. has over 20 years of experience in the field of work-life and over 10 years serving as an Ombudsman for residents in long-term care facilities. She holds a doctorate in Sociology with expertise in aging and social inequalities.

Since May 2016, Robynn has served as the Faculty Ombuds, where she brings expertise in multi-generational communication, aging, and work-life balance to consultations with the university community about workplace issues, conflict management, and effective communication.

Before joining the University Ombuds Office, Robynn served as the founding coordinator of the OSU Office of Work-Life and director of the Greater Oregon Higher Education Recruitment Consortium (GO HERC), where she focused on programs to support faculty recruitment and work-life balance. Prior to her employment at OSU, Robynn served as the Director of Work-Life at the University of Kentucky and has worked as an aging services professional in government and non-profit settings.

Robynn is a member of the International Ombudsman Association and the College-University Work-Life-Family Association, where she served on the board of directors from 2011-2016.

Ombuds Admin Program Coord


Shalece holds a BA in Teaching English as a Second Language and an MS in College Student Services Administration.

For over 20 years, she has carried a commitment to justice to various educational settings in Hawaii, Oklahoma, Puerto Rico and Oregon. She managed a university tutoring and testing center for several years before serving as director of an after-school program providing care for 60 families. Later, she taught upper elementary in a Spanish immersion school while also working with adult English Language Learners. Most recently, she provided academic counseling and coordinated tutoring services for TRIO Student Support Services at OSU.

Shalece became involved in civility projects sponsored by the University Ombuds Office after graduating from OSU and joined the team as Ombuds Administrative Program Coordinator in March 2018. Shalece is the first point of contact for visitors to this office. After completing basic training in conflict management, she has a greater appreciation of the power of neutral, informal spaces for dialogue. She also coordinates the Human Library, an annual event where the university community is invited to seek understanding through dialogue.