University Ombuds
Sue Theiss


Sue Theiss, MA, is the University Ombuds for Oregon State University, providing conflict management services and education to all members of the university community.  She has served in this role since the office's inception in February 2012.

Before joining OSU, Sue served as a volunteer Ombudsperson at the University of Arizona for eight years while employed as the Department Administrator for Family and Community Medicine.  She co-chaired Arizona’s Ombuds program before becoming the University of Arkansas’ first Ombudsperson, where she served for over nine years.

Sue holds degrees in Business Administration and Communication. She is a professional mediator and a certified administrator for the Conflict Climate Inventory ( Her areas of expertise include interpersonal and small group conflict, workplace bullying, and conflict climate. Sue is a member of the International Ombudsman Association (IOA) and has presented to her IOA colleagues on workplace bullying, conflict climate, and conflict theory and practice.

Associate Ombuds


Breanne Taylor joined the University Ombuds Office in June 2012 and serves as the Associate Ombuds. Breanne holds a BA in Political Science, with a minor in Peace Studies and a master’s in Conflict and Dispute Resolution.

Breanne’s prior experience includes supporting university employees and students through work in Career Services and IT Support. She also provided impartial conflict management as a volunteer Co-Ombudsman for Kidsports. Breanne is a certified administrator of the Conflict Climate Inventory, applying the tool to diagnose workplace conflict at a systems level. Breanne works with groups to help them manage change and establish a healthy work culture. She has developed expertise in working with individuals who have experienced trauma. Her trauma-informed approach considers the unique factors a visitor may be managing in addition to the stated conflict.

Breanne is a member of the International Ombudsman Association and is actively involved with the California Caucus of College and University Ombuds (CCCUO). She has served on the Board of Directors since 2017 and has been a volunteer on the CCCUO Planning and Technology committees since 2013.

Ombuds Admin Program Coord


Shalece holds a BA in Teaching English as a Second Language and an MS in College Student Services Administration.

For over 20 years, she has carried a commitment to justice to various educational settings in Hawaii, Oklahoma, Puerto Rico and Oregon. She managed a university tutoring and testing center before serving as director of an after-school program providing care for 60 families. Later, she taught upper elementary in a Spanish immersion school. Most recently, she provided academic counseling and coordinated tutoring services for TRIO Student Support Services at OSU.

Shalece is the first point of contact for visitors to this office. Shalece became involved in civility projects sponsored by the University Ombuds Office after graduating from OSU and joined the team as Ombuds Administrative Program Coordinator in March 2018. After completing basic training in conflict management, she has a greater appreciation for the power of neutral, informal spaces for dialogue.