The University Ombuds Office offers education and outreach activities in an effort to educate campus constituents on conflict management skills and Ombuds services. The following outlines some of the topics covered:


  • Conflict Management- Resolution strategies, framing messages, active listening, and a four step model for addressing difficult conversations.
  • Workplace Bullying-  Recognize the stages, conditions and characteristics of bullying, and learn options for intervention and change.
  • Conflict Climate- Assess and address group conflict and ongoing concerns.
  • Interacting Across the Generations

We can tailor conflict management trainings to your educational needs. Please contact Shalece Rains by email to get more information.