University Ombuds
Sue Theiss

Sue Theiss, MA, is the University Ombuds.  She served as a volunteer Ombudsperson at the University of Arizona for eight years while employed as the Department Administrator for Family and Community Medicine.  She co-chaired Arizona’s Ombuds program before becoming the University of Arkansas’ first Ombudsperson, where she served for over nine years. She holds degrees in Business Administration and Communication, is a professional mediator, and serves as a mentor for the International Ombuds Association. Sue has served as Oregon State University's Ombuds since the office's inception in February 2012.

Associate Ombuds

Breanne Taylor holds a Master of Science in Conflict and Dispute Resolution from the University of Oregon’s School of Law.  She volunteered as a Co-Ombudsman for Kidsports, providing impartial conflict management services to coaches and families, as well as training and program marketing.  Breanne also has experience helping University employees and students through positions in Career Services and IT Support.

Faculty Ombuds
Robynn Pease

Robynn M. Pease, Ph.D. has over 20 years of experience in the field of work-life and over 10 years serving as an ombudsman for residents in long-term care facilities. Most recently she served as the founding coordinator of the Academic Affairs Office of Work-Life at Oregon State University (OSU) and director of the Greater Oregon Higher Education Recruitment Consortium (GO HERC).  Prior to her employment at OSU, Robynn served as the Director of Work-Life at the University of Kentucky, as the Program Administrator for Aging Services for the Lexington-Fayette Urban-County Government and as projects Director/Ombudsman for the Nursing Home Ombudsman Agency of the Bluegrass in Lexington, Kentucky. Robynn was an instructor in the University of Kentucky College of Social Work and Department of Sociology. She holds a doctorate in Sociology with expertise in aging and social inequalities.

Ombuds Admin Program Coord

Shalece has a BA in Teaching English as a Second Language from Hawaii Pacific University and an MS in College Student Services Administration from Oregon State University. For over 20 years, she has worked in many educational settings from elementary schools to universities in Oklahoma, Hawaii, Puerto Rico, and Oregon. Shalece became involved in civility projects sponsored by the University Ombuds Office after graduating from OSU and has now officially joined the team as Ombuds Administrative Program Coordinator.

Founding Member
Donetta Sheffold

Donetta Sheffold retired in October of 2015. Fortunately, she allows us to call upon her when we are in need of a trusted resource. She began her career at OSU as a student, where she earned a Bachelor’s of Science in Home Economics, before starting her professional career at the University. Donetta has over 25 years of experience on campus. She worked for the Director of Libraries, served as the Executive Assistant to the Provost for Information Services, and worked in the Office of the Provost before joining the University Ombuds Office.

Ombuds Program Coordinator
Kerstin Colón

Kerstin Colón began her career in Higher Education at the University of Central Florida (UCF) in Orlando, FL. While at UCF she was appointed to The President’s Commission on the Status of Racial and Ethnic Minorities, completed the UCF Mediator Certification Program and participated in NCBI’s Train-the Trainer program. Since arriving in Oregon in 2012 she has served students through professional development and a variety of programs like the University Exploratory Studies Program and Academic Coaching. She has also been involved in coordinating a number of multiculturally related activities and celebrations.